Last Updated: October 5, 2025
Effective Location: Pakistan

At Shahroonz (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and shipping address.

• Payment Information: Since we use Cash on Delivery and Bank Transfer, we do not store or collect any credit/debit card details.

• Technical Data: IP address, browser type, device information, and pages you visit on our site.

• Other Information: Feedback, inquiries, or messages you send to us.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver your orders.

• To communicate with you about your order, updates, or customer support.

• To improve our website, services, and customer experience.

• To comply with legal obligations and prevent fraud or misuse.

3. Cookies and Tracking

We may use cookies to enhance your browsing experience — for example, keeping your shopping cart active or saving login sessions.
You can disable cookies through your browser settings, but some features of the site may not function properly without them.

4. Sharing of Information

We do not sell or share your personal information with unrelated third parties.
However, your data may be shared in limited cases such as:

• Delivery Partners: To ensure your order is delivered to the correct address.

• Banks or Financial Institutions: For verification of Bank Transfer payments.

• Legal Requirements: When requested by a government or law enforcement authority.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
While we strive to keep your data secure, no online system can guarantee 100% protection.

6. Data Retention

We retain your personal information only for as long as it is necessary for our business or legal purposes — typically for record keeping and order fulfillment.

7. Your Rights

You have the right to:

• Request access to your personal information.

• Correct any inaccurate or outdated information.

• Request deletion or restriction of your data (where applicable).

To exercise any of these rights, please contact us at:

📧 Email: info@shahroonz.com
📞 Phone: 0309-2477659

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.
If you believe that a child has provided us with their information, please contact us so we can delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and the “Last Updated” date above will be revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Shahroonz
📧 info@shahroonz.com
📞 0309-2477659
🌐 www.shahroonz.com