Last Updated: October 5, 2025

Welcome to Shahroonz.
By accessing or using our website (www.shahroonz.com), you agree to comply with the following Terms and Conditions.
Please read them carefully before using our website or placing an order.

1. General Terms

• This website and all its content are owned and operated by Shahroonz.

• We reserve the right to update or modify these terms at any time without prior notice.

• Continued use of the website after any changes means you accept those updates.

2. Product Information

• We strive to provide accurate product descriptions, images, and pricing.

• However, in case of a human or technical error, product details or prices may vary.

• Shahroonz reserves the right to cancel or correct any order if such an error occurs.

3. Orders and Payments

• We currently accept orders within Pakistan only.

• Payment Methods:

  • Cash on Delivery (COD)

  • Bank Transfer (Advance Payment)

• Shahroonz reserves the right to cancel any order if payment or confirmation is not received.

4. Shipping and Delivery

• All orders are shipped through trusted courier services.

• Detailed shipping terms are available in our Shipping Policy.

• Any delays or damages caused by courier companies are beyond our direct control, though we’ll assist you in resolving them.

5. Return and Exchange

• All return and exchange terms are stated in our Return & Exchange Policy.

• Only items that meet the policy conditions will be accepted for return or exchange.

6. Customer Responsibility

• Customers must provide accurate name, address, and contact details.

• Shahroonz is not responsible for delays or losses caused by incorrect information.

• Any illegal or harmful activity on the website is strictly prohibited.

7. Intellectual Property

• All website content, including text, images, designs, and logos, are the property of Shahroonz.

• Reproduction, copying, or resale of any material without prior permission is prohibited.

• Legal action may be taken against any infringement.

8. Privacy and Data Security

• All personal information provided by customers is kept confidential and secure.

• Please refer to our Privacy Policy for more details.

9. Limitation of Liability

• Shahroonz shall not be held liable for any indirect, incidental, or consequential damages.

• The customer assumes responsibility for the proper use of purchased products.

10. Governing Law

• These Terms and Conditions are governed by the laws of Pakistan.

• Any disputes will be handled in the competent courts of Pakistan.

11. Contact Us

If you have any questions or concerns, please contact us:

Shahroonz
📧 info@shahroonz.com
📞 0309-2477659
🌐 www.shahroonz.com